We have gathered important contact numbers and emails to help you report problems to your local municipality. If you can't get through or feel your report isn’t being logged, try reaching out to your ward councillor or community groups. Stay patient, be polite and always ask for a reference number.

You can make sure our city services work well. It's important to report issues like potholes, power cuts, water leaks, or fallen trees. Following up and taking more steps if needed can help fix these issues.

Electricity issues you can report

• Broken overhead cable
• Broken streetlights
• Electricity outages
• Equipment damage and exposure
• Faulty meter or streetlights
• Meter reading
• Prepaid meters

Contact Eskom

• Call Eskom helpline: 086 0037 566
• Download these apps from your app store:
  • MyEskom Customer App
  • Alfred Chatbot WhatsApp: 086 0037 566

Contact City of Kimberley Electricity Services

• Call: 053 830 6200
• Toll-free: 080 122 9010
• Twitter: @CityofKimberley
• Email: electricity@solplaatje.org.za

Reported and still no luck? Click here to see what you can do next.

Source: Kimberley Info

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