Always ask for a reference number

Report flooding

Contact George Disaster Management

• Call:  087 152 9999

Report blocked stormwater, water leaks and burst pipes

Contact the George Municipality Roads Department  

• Call: 044 801 9262

General Reporting to the George Municipality 

• Call: 044 802 2900

• Email: gmun@george.gov.za

• Facebook: @george.municipality

• Twitter: @george_mun

Steps for successful reporting

1. Contact the municipality to report the problem.  

2. Stay patient, be polite and always ask for a reference number.

3. Let your neighbourhood group know that you have reported the problem and share the reference number with the group.

4. Keep following up using your reference number. The more you and your neighbours follow up, the more likely it is to get fixed.

No luck with reporting?

Examples of stormwater, flooding, and other water infrastructure issues you can report

• Flooding

• Blocked and overflowing sewers/drains

• Burst water pipes and leaks

• Missing, damaged water valves or meter covers

• No water

• Sewerage

• Water outages

• Fire hydrants leaking

• Replacing damaged meters

No Luck Reporting?

So now you are tearing your hair out! If you have tried reporting and you can't get through or your issue has still not been resolved, try contacting your local councillor to help. You can find out who that is here

If you have already contacted your councillor and still not having any luck, it's time to get organised! Click here to find out how.